Warranty

International Warranty

If any part of your product becomes defective, we will repair or replace it with a part in the same or better condition.

It’s our mission to make the best so we stand by our warranty and always strive to improve our products.

Warranties do differ depending on the product. While we make all our products using high quality materials. Due to the inherent nature of some products, warranties differ on length. The warranties for our products are below:

  • Travel Pad: 36 months
  • Travel Pad Magnetic: 36 months
  • Fanning Wallet: 36 months

Our Warranty covers:

  • Manufacturing defects.
  • Failures or breakages that render part or all of your product to become non-functional.

Our Warranty does not cover:

  • Cosmetic blemishes, scratches, stains or normal wear and tear that occurs over time.
  • Failures or breakages due to misuse, neglect, or intentional damage.
  • Things we don’t make ourselves.

Warranty Details:

The warranty period starts from the day they are bought. In order to make a warranty claim, you need to have purchased your product through our website or one of our authorized resellers, and you must provide proof of purchase.

Liability Release:

We have designed and built our products to be very conservative when it comes to specifications. We are not liable for damage as a result of using our products. We are also not liable for bodily injury to yourself or others as a result of using our items.

How do I make a claim?

Please email our support team with your order details and a description of the fault or damage. Including photographs of any fault helps in speeding up claims.